Overview
This Studio Policy applies to every studio space listed on KrewLink and the owners or managers who operate them.
Listing accuracy
- Photos, floor size, available equipment, and amenities must reflect the studio's current, real condition.
- Pricing shown must include all mandatory fees; anything not shown in the listing cannot be charged at check-in.
- Update your availability calendar immediately after any offline booking to avoid double-booking.
Check-in and check-out
- The studio must be ready — clean, unlocked, and with agreed equipment in place — at the confirmed start time.
- Provide clear check-in instructions (access codes, parking, load-in route) in advance of the booking.
- Allow the booked duration in full; ending access early without the customer's agreement is treated as a provider cancellation.
Safety and compliance
Studios must meet local safety and fire-code requirements, including clear emergency exits and functioning electrical systems. Studios found in violation are removed from the platform until compliance is confirmed.
Damages and disputes
Report any damage caused during a booking through the platform within 48 hours, with photos and a description. Damage claims made outside the platform or after this window will not be considered.
Cancellations by studio owners
Owner-initiated cancellations of confirmed bookings are subject to the provider terms in the Cancellation Policy and affect your studio's visibility in search results.