How late can I cancel a booking without being charged?

How long does a refund take to reach me?

Do I need to verify my identity to book on KrewLink?

What happens if I can't make it to a confirmed booking?

What condition must my studio be in at check-in?

Who pays if the rented equipment is damaged?

What happens if the crew, studio, or equipment owner cancels my booking?

Will I get the service fee back if I cancel my own booking?

Can I pay a crew member or studio directly instead of through the app?

When do I get paid after completing a booking?

Who is responsible for damage caused during a studio booking?

What happens if I return rented equipment late?

Can I reschedule a booking instead of cancelling it?

Can a refund be sent to a different card or wallet than I paid with?

What happens if I leave a review that violates the guidelines?

Can I charge a customer more than what's shown on my profile?

Can I cancel a confirmed studio booking as the owner?

Do my listing photos need to be the actual item, not stock photos?

Does the same cancellation window apply to studios and equipment, not just crew?

I was charged twice for the same booking — what do I do?

Can I create more than one customer account?

How many cancellations before my account is reviewed?

Do I need to meet safety requirements to list my studio?

Is my rented equipment automatically insured?

What counts as an emergency exception to the cancellation fees?

How do I dispute a refund amount I think is wrong?

What should I do if a studio or equipment doesn't match its listing?

What happens if a customer is abusive or unsafe on set?

Can I add extra fees at check-in that weren't shown in the listing?

What should I do if my listed equipment breaks or becomes unsafe?